Radius GO 3.51

This review assesses Radius Go's objective to map customers’ geolocations and capture client details to improve onboarding for both new and existing customers.

Access Bank currently provides financial services to millions of customers and corporate entities. Each individual or business holds location-based information that is valuable for planning revenue growth, driving efficiency, and managing risk. Radius Go is presented as a solution aligned with these objectives.

Key benefits observed include:

• Increased customer satisfaction.
• Quick, simple, and convenient access to deals.
• An enriched database with analytics to support decision-making.
• Faster conversion times.
• Enhanced brand perception for the bank and its customers.
• Increased customer loyalty.
• Reduced queuing in bank halls.

From the bank's perspective, account managers would onboard merchants by registering merchant locations and capturing relevant information and deals, which would be visible to customers to support informed purchasing decisions.